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Sandra T.

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1 Review by Sandra

Travelzoo

  • Travelzoo

“Beware of this company. Promised a refund which keeps being put back”
10/15/20

Bought a voucher for Appleton Castle but this was cancelled during lockdown. I was given a voucher code but there was nothing I fancied so asked for a refund. They said this would take 14 days, then a further 14 days, now it's been 2 months and they are not answering my emails.
DO NOT USE THIS COMPANY

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Helpful  (1)
Thank you
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Travelzoo C. – Travelzoo Rep

Hi Sandra,

I'm very sorry to hear your refund has been delayed and you've not heard back from our team. Can you please reach out to us via telephone at 1-877-665-0000? Agents are available Mon - Sun, 9am - 9pm ET.

Thank you,

Delrae

Sandra Has Earned 1 Vote

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