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Sandra Z.

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1 Review by Sandra

Hloom

  • Hloom

“Couldn't add a custom job title to my cover letter”
10/27/20
Verified purchase

Couldn't add a custom job title to my cover letter. Didn't make it known that it would cost money until everything was done. Very deceitful

Reason I chose this business:

It looked okay.

Reason I chose this product:

Looked acceptable

  • Comments (0)
  • 7.6K Views
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Yashira H. – Hloom Rep

Thank you, Sandra, for sharing your experience and our apologies that everything did not go as you like.

To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

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