They're really friendly and very helpful. They took the time to work with me to make sure I bought the right chargers for our phones for the house and car and I ended up adding a set of AirPods that were on sale too. They sent everything to me very fast within one day or the order and I had the package at my door two days later. Everything so far our family says is great quality and they're all happy with everything so this order for a first time was awesome