Purchased TV kit 3 weeks ago received the wrong parts in 4 days. Still waiting on parts. Had many replies thru their help tickets (only way to try communicate), but no responses. There is no phone number. There is a chat icon, but it is not linked and never available. There isn't any email on this site!
This smells like a scam to me! $400 is expensive to fix a TV, but at least it is fixed and you are talking with the guy face to face. $80 for nothing is just a rip off!
Sandy - your replacement lamp should have already been mailed out but I will check to make sure. Also - our phone number is clearly listed on our site on the contact page an on the top of the shopping page - not sure why you said we we have no number - it's Phone: 1-(901)-414-2399