Santo C.

Crooks, stay away from this website.
Scammers cheating in an elegant way.
They make you think that they have the information you are looking for for just 0.50 euro. But you won't get any information requested and the day after they debit on your card 49.70 euros with the excuse that you accepted the general conditions that include a subscription...
Very smart thieves!

Hello,
After few weeks of deteriorating performance,
Sadly and suddenly 3 weeks ago my Redmi2prime, with only 18months life, start a deeply sleeping.
The recovery (vol up+power) doesn't work.
The only door that look to work is the fastboot (vol down+power), but anything tried to send inside the ******* or ******* is without issue.

The idea is that something must be wrong in the hardware.

On 29th of November I sent an email to the customer service and on the 6th of December I sent a copy to the support of HONORBUY.COM, where I bought the Xiaomi.

I am very surprised!

I didn't get any answer so far!

Because I stay for few months in Thailand, I contacted the Xiaomi Singapore customer service, to see if it was possible to send it there.
I have been answered that doesn't exist an international service for Xiaomi products.
They only take care of what they sold.

I am not criticizing, I am just informing other customers or possible customers or what is expecting them in case of problem.

Of course I will keep informing as much people I can in the entire world and on all the forums of the web.
People like me, who bought a Xiaomi or want to buy a Xiaomi, must consider that without service, the economy of buying Xiaomi disappear immediately once you have a problem, doesn't matter if is your fault or not.
On the web it easy to discover that Xiaomi has the worst customer service OF THE WORLD!
It must be because they make official dealer company like HONORBUY.COM.
My experience tell me that it's better to pay a little more when you buy SAMSUNG, APPLE, HUAWEI, etc. but to be sure that the next door seller you buy, is easily there in case of problem.
This issue is very important and is the "bubble" hiding behind the Xiaomi success, and it's going to blast sooner or later.

A really disappointed ex Xiaomi customer.

Santo Curcuruto