I spent, literally, hours researching bedrooms sets before deciding on one this company offered on their website. It stated it was "in stock." The day after placing my order, I received an email from Eric stating they no longer carried that model. No apology, no "sorry for the inconvenience," nothing. I replied how frustrating that was because I had spent so much time researching and that it made me wary of their company since their website was out of date and inaccurate, and I asked them to cancel my entire order so I could think about it (I had ordered a dresser and trunk as well). Eric replied a confirmation of the cancellation, but again, no acknowledgment of the failure on their part. That settled it for me - I won't buy from a company that doesn't care about wasting people's time. Now after seeing all these reviews, I'm relieved with the way things worked out. Buyer beware!