Wish I had researched this company before ordering. Bought my daughter a hair curler for Christmas cost around £40, didn't realise it would come from China. Order placed 21.12.22, received 19.1.23 in poor condition. Looked like a previously used product/returned item that had been very badly re-packed in a damaged box and packaging. The curling part was thick with dust it would need a thorough clean before use, despite being packed in a bag inside a box...! Emailed them straight away...they claimed they would refund the item but despite many emails they are adamant that I have to pay to send it back even though they sent me poor quality possibly used goods! Still in dispute...AVOID LIKE THE PLAGUE!