Ordered two tops on the 11/03/2014 and paid for them immediately but there is no sign of the items till date. Email to customer care has received no reply and it is impossible to track the shipment as the tracking number is provided without any details of the carrier. The customer care chat doesn't load. Very disappointed :(
Dear Sarah B.
This is tbdress service, Could you please let me know your order number so as to try my best to do something for you about your order here.
Sincerely apologize for not meeting your demand.
Kinds and regards
Tbdress
+86-29-68532816
VIP:+86-10-56234566Email: Customer Service Dep. service@tbdress.com