Sarah M.’s Reviews of Luxurious Living for Life & more

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Women's Clothing

2/17/20

I purchased this skirt over two months ago and week after week was promised it was being made and sent to me. They promised me it would be sent in feb after it didn't make it in Jan. Feb came and is almost gone and I'm told they can't make it. This is before the corona virus announcement and now they are using it as an excuse. Still waiting on my refund. Do not purchase from this bogus company.

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Chinaro K. – Luxurious Living for Life Rep Over a year old

Hello Sara, we are very sorry that we were unable to fulfill your order but unfortunately there's nothing we could do to have the skirt custom made for you, in a timely manner, due to the ongoing Coronavirus. Our designers and dressmakers cannot ship to the United States. You ordered the skirt in January before news of the virus was widespread. We even told you that we tried every means to find a go around in order to fulfill the order with no success. The Coronavirus is a worldwide crisis and is affecting hundreds of businesses, especially those with suppliers in Asia. Most people would appreciate the fact that a store is looking out for the safety of their customers and not out for mere profit. Si we are quite perplexed with your review. You were given a full refund and the full situation was explained to you in great detail. This crisis is on the news so there is no reason to lie. We wish you much success on your upcoming wedding. Again we are very sorry we could not fulfill the order; however, your health and that of your family is more important to us. We hope that other customers reading your review and our response will understand the difficulty we, as well as other online businesses are facing.