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Sara K.

Contributor Level

Total Points
80

1 Review by Sara

  • Gothika

11/2/22
Verified purchase

Ok. I don't typically write reviews however, I need to…First of all, these contacts are $#*!ing awesome! Hands down the best in the world. Now that being said their customer service is absolutely terrible. I paid extra for overnight shipping and they didn't get here until th 7th day so I missed wearing them for my party. I'm very disappointed in the customer service. Not one person got back to me in a timely manner at all. They didn't even waive my shipping that was supposedly over night. Plan ahead to order these by two months tops! Seriously. The truth is, their lenses are amazing however, I will never be ok with how terrible their service was and how delayed they are to respond and I never received a partial refund for FALSE overnight advertising on my contacts. This company can seriously go further then they are if they fix the back of the house and own up to their $#*! show mistakes. I will order again, I will not do it within the same month. Fix your system Wendy…. Thanks.

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