Wow! After reading the other reviews of this site, I decided I had to submit my own. I am not sure what these other customers are talking about. I have been shopping with BabygirlBoutique since 2005 and have always had a pleasant experience. Sometimes they have even included a free gift!
I've also received an actual live human calling me to let me know if an item is out of stock. They gave me the option for another item or a refund. They are not open on weekends, but they almost always are able to answer any questions or concerns that I have had about my order within 48 hours.
Sometimes I don't get their emails, but find them in my bulk folder, so add their email address to your contact list. Yes, they do have frequent sales, but what store doesn't anymore? Look around, every website seems to always be having a sale! Especially the big boys like NORDSTROM, ETC.
I have worked in the retail trade myself for almost 12 years and they get 5 stars from me from what I've seen. I will keep coming back to BabygirlBoutique because of their fun, unique items and the continued friendly customer service that I have received. I am sorry to hear about the other reviewers' experiences.