I ordered a pair of boots over the weekend and received an email I would get the shoes within 2 day actually said they'd be delivered that day and to my surprise they weren't. After waiting 2 more days I called and was told exactly "we did our part you can contact ups to find out what happened". This bothered me because when they send the email stating the item ship with a tracking number that when you track only says label created waiting on the package. I asked for a supervisor and was told I could only email at that point. Very bad customer service will never shop with them again