SAULO C.

I've downloaded the free trial to try to export the contacts numbuers from my Whatsapp conversations. It said downloads were avaliable only on the paid version.
I tried to find first on the website more informations about the files formats but then I saw "7 DAY MONEY BACK GUARANTEED". I read also the Terms and then I bought it to try it and, if it didn't worked, I could just ask for the money back.

First, they put a "Safe Download Insurance" in my cart (I didn't click on it, they just tossed it on my cart) and I removed it but then when I paid it, it has charged me for it anyway.
Then, after using the paid version - which didn't work for me, when I asked for the refund, they told me they couldn't accept cancellation by regrets and whatsoever. I am begging for the refund (it has been only a few hours that I purchased it) and they just won't do it.

Too bad I didn't look it up here on Sitejabber. I thought Wondershare was a trustworthy company.