I ordered 3 leggings from this company back on August 1st, 2022. It is now October 18th, 2022. I still have not gotten my order. I've emailed them twice using their website. None of my emails have been answer. Stay away unless you just want to be scammed.
Stay away from this company. If you need help on any orders it will take them 48 hours to get back to you. The customer service number that you call are only for issuing tickets so their account rep. Can contact you. This is the dumbest conception. If you don't mind waiting 48 hours or more for anyone to be helpful or useful then purchase from this website.
I've been shopping online with them for months; must have ordered at least 8 times. My last order they apparently delivered it but I did not get it. Sent them an email and was told that it was not their responsibility once it shows delivered and that it was up to me to file a claim against their carrier. I'm confused on how it is that this is now my responsibility? So I called their carrier and was told that Fashion Nova is the one that needs to file the claim since they are the shipper. This company is a scam. They have the poorest customer service I've ever ran across.
Their shipping policy of 10-14 days is a joke. It's been over a month and I'm still waiting for my order. Buyers beware. You will not get your orders, but your money will disappear...