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Microsoft needs to come back to reality. When people need help. That means they need a real person to help. My son has had an account for years and a lot of games. We by a new xbox one and this crap happens. Can't log in,can't remember password. Then their recovery crap. Not useful. We put in all the correct information to be told it is not sufficient. We'll microsoft your so called help is not sufficient. Sad that you could not be real with the help and allow us to talk with real human people that knows how to run your system crap.
Tip for consumers:
I didn't by a product. We are made to have an lame account with Microsoft for Xbox. Xbox needs to find something better than Microsoft for anything. A real person to talk to would be more sufficient than Microsoft crap.
S B.'s review of Microsoft earned 3 Very Helpful votes
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