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s c.

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1 Review by s

One Kings Lane

  • One Kings Lane

“One Kings Lane Awful Customer Service”
4/29/19

I ordered a rug that came damaged with a hole. They did not return e-mails or calls, they have made it impossible to make a return of a damaged item. In calling the customer service line I have waited on hold over 30 minutes. Then they did not respond to follow up e-mails. One Kings Lane has terrible customer service.

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Mindy D. – One Kings Lane Rep

Hi there, we are incredibly sorry you are disappointed with your experience with One Kings Lane. I would be happy to look into your case further. Please feel free to send your original order number to mwolman@onekingslane.com.

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