I ordered 6 replacement batteries making sure the numbers matched my existing battery. The batteries I received were a different number and MaH, wouldn't fit the phone. I called and they said I could return for a refund. Then when I started the refund process they charged me a return percentage and the original shipping. Plus I paid the return shipping. So I still paid $21.96, that's the $14.96 plus approx $7 I paid to return. All this for batteries that I don't have now. Of the original payment I made of $32.65, my return credit was only $17.69. So they got the batteries back plus $14.96. So very wrong, I even included a long explanation with my return saying they sent me the wrong batteries, but apparently that didn't matter. Avoid this place!