Scot J.

I was contacted by a sales rep that guaranteed me results and also gave his personal cell phone number in case I was unhappy, he was going to take care of me the entire time personally. A few days after giving them $368.99, the rep disappeared. His number went to an empty voicemail. I contacted their customer service about him and they said they will not speak to you after you sign up. This was their rep telling me this. I told them my website and Facebook ads were extremely messed up. Being a Realtor in Missouri, I did not need to advertise apartments in Spain. There click ads brought you no where, and the ads were so misaligned they could not be read. Once I finally spoke to some one "my account manager" I was told they were going to fix it all. A week or so later I was contacted by another rep whose job was to perfect everything. His first question was why and I not doing anything with their advertising tools. I explained nothing works. He apologized and said I would not be charged, even though I was. I called Capital One and explained the situation. They refunded my money and sent a dispute to Z57 saying they wanted their side. They never disputed the charge and Capital One received the money back. Now they are still trying to take $169.99 as a month charge even though Capital One has blocked every attempt. I received and email today saying I was going to be sent to a collection agency. Which will directly affect my credit rating, which is very good. Capital One said they will send the dispute letter and their resolution to the credit bureaus but that doesn't stop the harassment.