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Scot M.

Montréal, Canada

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1 Review by Scot

Yanko Design

  • Yanko Design

“Cancelled my order, no refund was issued, no response to my emails”
2/6/24
Verified purchase

Cancelled my order, no refund issued, no response to emails.

I placed an order on January 20th and my card was charged at the time of purchase (as expected).

I had to cancel the order later that day and the cancellation was confirmed by Yanko on January 24th.

I followed up on January 28th because I only received the confirmation email and did not receive a refund.

I followed up again February 3rd with no response.

I have had no communication from Yanko other than the automated ecommerce emails.

UPDATE 2024-04-16: I had to contact my credit card company to have the charge reversed. Still haven't heard anything from Yanko.

Tip for consumers:
Refund policy is only clarified for shipped items

Products used:
None

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Scot Has Earned 1 Vote

Scot M.'s review of Yanko Design earned a Very Helpful vote

Scot Has Received 1 Thank You

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Sam U. thanked you for your review of Yanko Design

“I would recommend disputing this order with your credit card. It's what I'm doing. It helps to show that ther engaged in a pattern of fraud.”

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