Ordered a book on first of month, due to ship in a week, and arrive in 10 days for a trip a month out. Now 2 days prior to my trip, they, after 3 delays, ship the book. No effort to get it here faster, communication over the last delay, when I tried customer service twice to get my book shipped, and no answer. If you live in the USA, do not order from this company. Service is substandard, and the delivery times are as if they put it on a boat. You can send it UK mail, and get it to NY faster than 11 days. Order from Book Depository or Amazon if you actually want to get your book. Wordery is awful.