They say they will give you your Rx... fill out a form... first it was wait a day then three then three to ten I have waited two weeks still nothing... glasses were promised in one week... so far 11 days and still nothing... one might say that covid 19 had something to do with the wait but this is on par with my last visit s few years ago... I cannot believe this company is still doing business and that they call themselves eye care professionals... nothing professional about this company at all