I placed an order in November to make sure that the item would get here by Christmas. The support team stated that it would take 22 days to get to me which would have made it a few days before Xmas. The support team stated that the item is going to be sent by their "fast" shipping carrier. Boy were they FAST! I am located in TX and while tracking the package I watched it go from LA all the way to NJ. And guess what I'm most likely not going to get it before Christmas. Don't recommend buying from them. Their support team has yet to respond to my last email.