FRAUD DO NOT BUY FROM HERE - I purchased what I thought were authentic UGG boots from this website for $103.27 by the way they only told me it would cost $100 because the shipping was supposed to be free when I looked at my bank statement there was a charge for $103.27 where the $3.27 came from no clue. When I received the "UGG" boots something told me to compare them with the authentic UGG boots on the UGG Australia website and what do ya know they seemed to be different so I did a little further research using google and was able to see pictures that compared the real boots to bootlegs or copy cats and what do ya know my boots were definitely bootleg! So what would any person do I emailed the company because of course they don t have a contact phone number and guess what happened no response I had to send at least 100 emails to them to the 4 or 5 different email addresses they have listed and well no answer there either so I am going through my bank and hopefully they will come through for me doubt it but worth a try since I probably won't get my money back from this fake, fraudulent website. Moral of the story I will never do that again but hopefully this will save someone else from making the same mistake!