It has taken over 8 months for this completely incompetent company to fit my front door. They got my order wrong three times and had to refit the door 3 times, the sub-contracters they sent were not professional and rude and when I complained they had the nerve to ask me to give the details of their own agents. Buyers beware stay away fromt this comapny unless you want a headache. They are the worst. They couldnt even get the right door handle and even after fitting it was loose as in the pictures. When I called the fitting agent on the second time round he told me to 'piss off' when I enquired as to why he delaying the fitting. Its been a long road and even involved the creditors. I would give them a zero if I could. I think for me the worst part was their arrogance and hesitancy to own up to their mistakes and downright rudeness.