I had a great experience with this company. I needed to order some custom paper bags at a great price, but I was unsure of the quality of the product given the price I was quoted. The salesperson Wayne on the phone was polite and very helpful, and assured me that if I was not satisfied with the quality of their product, then they would give me my money back or send me a different quality of bag at no extra charge. They even checked in with me after they shipped my order. I would definitly be order again.