I think the client portal and use of technology is fantastic and overall it was a great value. It is a truly modern solution for legal services, and they were ultimately successful on my case. The portal makes it easy and walks you through all tasks and dependencies and is generally transparent about expected timing. My case took 24 months from the day I initiated the services. Legal processes can be slow because of all the correspondence and wait times, but there were a couple instances where things should have proceeded more quickly, and one instance of a missing file. Overall I am satisfied.