Sedi V.

After 3 months I received my bedroom set with damaged on the footboard that was promised to get fixed but has not be done.
I ordered king bed and 2 night stands on 7/20/23 they promised will be delivered 4-6 weeks. I received a message on 4th week the bed room is inspected and ready to deliver on Monday 8/14th but I received a call 2 days before on Friday 11th that the delivery cancelled due to bed has not been passed the inspection one of the night stand has damaged. I was promised to be replaced and will deliver in 1-2 weeks. I did not hear from them in 2 weeks I contacted them connected to Mervin manager he told me the information I have received not correct he is going to follow up with manufacturer to speed up the delivery. Make story short finally they delivered the set on September 28th with one of night stand not closing they took it to replace it finally after 2 weeks that was delivered and my bed room set got completed on October 12th with damage on the foot board which they promised to sent technician repair it after 2 emails to Mervin nothing is done. I don't recommend buying from them their communication is good but poor service.