This is an update to my review written a couple days ago. I went to Bark yesterday, signed in and began looking for a ink to delete my account. There is none so, I called the number listed. Next, there was a recording of a male with an English accent. Could barely understand a word he said.
I was then given a series of options to connect with customer service and pressed #2. The phone rang and rang and rang. I hung up. Maybe 30 minutes later decided to try again. This time I pressed #4.
A lady with an English accent answered. Told her that I want to delete my account and gave my account info. She could see where I had gone in and changed all account info in my feeble attempt to delete.
I told her that because there is no link to delete the account myself, I entered the information "CANCEL MY ACCOUNT." She told me that one has to call to delete. She was very nice, cordial and professional deleting my account while on the phone with her. That was yesterday.
Today I check my email account and there were NO spam emails from Bark. Usually there are 20 or more scam tire kicker request notifications. I am free. Successfully removed myself from them and their emails that I never signed up for.
And thank you to the Bark rep who handled everything so swiftly.
Hi Seo,
We're glad to hear that we could solve your issue for you.
Kind regards,
The Bark Team