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It took 12 hours for them to reply on the problem I'm encountering considering the forms are being used for business.
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Esta plataforma no ha cambiado en cada desde que la instalé, no tiene teléfono de ayuda al...
Hi Jethro,
We're sorry for the delay in our response to your question. We understand the importance of timely support, especially for urgent matters. We always strive to provide faster support to all our customers. However, there are instances when we receive a high volume of tickets, which can lead to some delays. About the issues you've experienced, can you reach out to us through our Contact Us page at https://www.jotform.com/contact/ so we can help you with it? If you already have one, please share the ticket link here so we can get a better idea of what's happening and how to help.
Please know that we value your feedback, and we are doing our best to improve our support response time. Rest assured that we answer all tickets as fast as we can. Thanks for your patience and understanding.
Reach out to us if you have any other questions through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.