I purchased several light bulbs on separtea occassions and then needed to return the ones not needed. What a continued fiasco and cannot get a swift resolution to the matter. Multiple phone calls, no one answers, refunds are not applied even after tracking indicates the return has been received and the list goes on and on. What a nightmare and then the gal tells me that you have to call to request your refund? What the heck is up with that crap...so just how many people have been scammed by this outfit? If you don't file a fraud dispute with your credit card company good luck ever seeing your refund applied. Unbelievable and I will file with the BBB as well. This outfit needs to be gone!