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Shabnam N.

Germany

Contributor Level

Total Points
80

1 Review by Shabnam

  • RyanAir

12/8/23

I wanted to check in online a night before our flight, but my nationality was not listed in their websites. And when we wanted to check in in person they asked for a fee, and that still was not a problem! They asked for a credit card to check for late check-in fee! We asked them to pay by our debit card or by cash, but they did not accept it! So we missed our flight, and they made us pay a " No show fee" on the application so that they give us another flight in the evening. And the flight we got was about 30 Euro and the "NO show fee we paid was 100 Euro" never gonna fly with them. It's a cheap air line that gonna charge you for almost breathing in the Cabine!
And when I told them in Germany we can pay by debit card or cash, they said we are an Irish airline it has nothing to do with Germany, seriously?! Then why do you have your business here?
The other thing is when I mentioned my nationality was not listed on your website they did not accept that! And they inserted my nationality manually!

Products used:
I wanted to check in online a night before our flight, but my nationality was not listed in their websites. and when we wanted to check in in person they asked for a fee, and that still was not a problem! they asked for a credit card to check for late check-in fee! we asked them to pay by our debit card or by cash, but they did not accept it! so we missed our flight, and they made us pay a " No show fee" on the application so that they give us another flight in the evening. and the flight we got was about 30 Euro and the "NO show fee we paid was 100 Euro" never gonna fly with them. it's a cheap air line that gonna charge you for almost breathing in the Cabine!
and when I told them in Germany we can pay by debit card or cash, they said we are an Irish airline it has nothing to do with Germany, seriously?! then why do you have your business here?
the other thing is when I mentioned my nationality was not listed on your website they did not accept that! and they inserted my nationality manually!

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