Ordered swimsuits and a few other things I needed for vacation. Paid for overnight shipping 5 days before arrival and never received the package. When I called to ask that they reship it they said I had to wait 15 days to declare the package lost them call back. No help whatsoever, truly some of the worst customer service I've experienced.
I had to make multiple calls and emails to finally get a refund. Canceled my subscription and will never order again.
Thank you for reviewing us Shakira!
We are very sorry to hear that you have a negative opinion related to Adore Me.
We always wish to ensure a great customer experience and minimize any discomfort as much as possible. Even so, just like any other company, we do this by following certain internal policies that have been put in place to efficiently help our customers.
Please let us know if there is anything further we may do to help.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Best regards,
Adore Me
help@adoreme.com