Shalom J.

Offered coupon and added shipping to the price what a rip off.

This company is a great business risk that you must think twice about taking. They don't deal objectively with businesses. Instead they employ unnecessary sentiments and personal biases in business relationships.

After 4 years of doing business with them, they sent me a letter terminating my business relationship with them. They cited a "disrespectful attitude" in my communication with them over a period of 4 years. I was perplexed a company could conduct itself in this manner. My private label arrangement has had me invest a lot of money in labels, advertisements and more. This is all wasted because the company is run by unprofessional people.

My advice: you better make sure you are happy with everything they do. This includes: grave manufacturing mistakes, refunds taking months, miscommunication, condescending tone of some account managers, delays in communication, the list is endless but you better be happy and thankful for all this because if you complain due to being upset, they'll keep noting it down. The last straw will be if they have to pay for any of their mistakes, you can kiss your investments goodbye because they are so vindictive. They don't accept the consequences of their mistakes in good faith. They will enact "business revenge" if there's anything like that. I never knew a company thought like this and I have been in several business endeavors my entire life. NEVER had these kinds of issues with any company at all.

They sent me a termination letter, imagine what they send their employees. The nerve. This was after they sent me unsealed products. After waiting several months for a private label order, they sent the goods in unsealed jars. We had shipped some not knowing. I kept trying to get in touch with them and was given the run around till the next day. So upsetting but I thought the issue was resolved after they chose to refund me. They sent the letter when I was about to place a new order.

Once money comes out of their pocket, your disrespect will have gone too far. Leave this company to their woeful management. Find a company run by objective and sensible people so your business interest is well secured.