Had very bad experience after purchasing Whirlpool refrigerator online through Flipkart.
Purchased the product Whirlpool 325 L Frost Free Double Door Bottom Mount on 31st March. It was a gift to my brother in law for their home ceremony.
The product delivered on 2 April and installation done on 6 April.
On 10th April we observed the freezer not working and contacted services center on same day.
The technician turn on 13th April and told there was leakage in freezer gas tube. Till this my return policy with flipkart expired. Now flipkart is safe.
Now we are going through all the pain to get the part replaced, after struggling one week got call from dealer to bring the faulty Refrigerator and collect the replacement because the product is not purchased from them.
Why do we have to struggle for the product which
Not even used for a week and which is still under warranty. Online purchase is a risk, never purchase such thing online, go to direct dealer and buy.
The product worked only for 3 days that means it was internally damaged or refurbished.