Shanielle M.

Worst experience of my life. DONT BUY FROM THIS PLACE!
This site offered a cheaper price for the dress I wanted and I thought wow im definatly buying it. I ordered it on May 18th which gave more than enough time to arrive for my prom which was the June 24th. By June 7th I began to get worried because it should had already arrived I looked on the site for a contact number and oddly there was none just and emailing service. I emailed them and after waiting for 4 days i got a reply saying it will arrive by july 3rd and asking if i can wait? Of course I said it needed to be sooner then I had to wait a further 2 days for him to reply i hav to pay an extra £20 rush fee i requested a contact number and demanded that the fee should be paid by the company as compensation for wasting my time and again... i had to wait another couple of days for him to reply and this time saying i can still pay the fee but it won't be here on time for the prom. Why on earth would i pay a rush fee if it misses the event date? I requested a refund and now i have lost faith in shopping online for dresses again.