HORRIBLE CUSTOMER SERVICE! I placed an order on July 29,2014 and it is now Oct 10,2014, and I STILL haven't received my order! I've called and emailed them and to ask what the deal was and I've gotten ZERO response! I've INCREDIBLY disappointed b/c from all of the reviews I've read, SignMountain.com was "supposed" to be a great place to order stencils, vinyl letters and banners, etc, and while they probably do great work, their customer service is ATROCIOUS! I definitely DO NOT recommend this place!