I have been paying for my treatment since 9/19 and I have still of received aligners. I have called, emailed, social media messaged, contacted the BBB and Affirm and still no response! Don't believe me? Check social media! They posted that they were finically in trouble months before COViD but do not have a solution to fulfill orders or issue refunds. Pay more to a LEGIT company! I will be out $1300, along with hundreds (maybe thousands) of other consumers.