Shannon R.

In Dec 2022 I bought a Roku device and I did sign up for SirusXM 3 month trial on my Roku. SirusXM sent me an email to create a password. I clicked the link in the email to create a password but it took me to a page saying it expired. I chat them online & they said contact Roku. So did contact Roku and of course Roku said SirusXM is in charge if the login for their channel. I did chat online with SirusXM again & they kept telling me contact Roku after I told them Roku can't do nothing about creating a password on SiriusXM site. They also said they need my account number but I told them I don't have. After chat, DM them on twitter & they said a SiriusXM Corporate Solutions Team member will email & call me. In Jan 2023, The member sent me 3 same emails asking me what the best time to call me after I told them just email me. Their last email was Jan 3 and I haven't hear back of them. They are ignoring me, giving me a run around & they don't know to fix the problem about creating a password on their site. The customer service is bad

They sell & give your info to insurance companies. On 9/4 around 10am, I got bombarded 3 emails from State Farm, Geico with a partner MediaAlpha, & US Auto Insurance. An agent named Natalie from Please Get Insured call & text me 4 times about car insurance quotes. I did some research US Auto Insurance & Please Get Insured are Everquote According to Everquote site, they claimed we provided our own info but I NEVER provided info about me! How they got my info?! It scary. The next day I did email them & opt out on their site. I will see if that will do anything

They sell & give your info to insurance companies. On 9/4 around 10am, I got bombarded 3 emails from State Farm, Geico with a partner MediaAlpha, & US Auto Insurance. An agent named Natalie from Please Get Insured call & text me 4 times about car insurance quotes. I did some research US Auto Insurance & Please Get Insured are Everquote According to Everquote site, they claimed we provided our own info but I NEVER provided info about me! How they got my info?! It scary. The next day I did email them & opt out on their site. I will see if that will do anything