I've ordered twice from them the past couple of years and was satisfied, however I ordered a wig in Aug 2021 and have yet to receive my order. Emailed them several times and the last email in Nov I was told wig was in finishing stages and would receive tracking number. Its Jan 2022 and no tracking info. I emailed them twice after the Nov email and no response. You try to support your own people but damn its sad because you get burned.