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Like the other reviewers, I thought I was calling the hotel directly and was never informed about the additional refundable charges. I asked the agent directly, the cancellation policy and was told the entire amount would be refunded. I received two additional charges and the price of the hotel was more than what was stated to me on the phone. Do not use this company.
Sharol S.'s review of Reservations.com earned 2 Very Helpful votes
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