Sharon D.

PLEASE BEWARE I READ MOST OF THE REVIEWS AFTER MY BAD EXPERIENCE AND IT WAS AS IF THEY HAD BEEN WRITTEN BY ME. Wish I had read them before I ordered. I had used this website once before, but no longer. I placed an order on 24 Jan 2011 decided to buy in bulk spent over £200 only to receive part of my order of which some of it was wrong. When I questioned the size of the paper towels as it was different from their website I was told all paper towels come in boxes of 2688, their website however was advertising 3000 per box this is a considerable difference as I had ordered 8 boxes, I was told their website was in the process of being updated hmm... only just done as I checked before writing this. After several phone calls and emails (of which you DO NOT get a reply) and of which I decided I no longer wanted the order I requested an immediate refund, I am still waiting. When I told them today of the reviews I had read he asked me for the website and out of the 10 reviews tried to quote to me the only 2 good ones on there. You will only get a standard email from their customer services department saying they are looking into it but never call back.
I have never ever left a review before but am so annoyed, there are other companies outthere far better, read the other reviews please, and save yourself some money.