Shaunda S.

Shipping was fast and I received exactly what I ordered.

I ordered a 360 deep wave wig and omg it is horrible. The hair sheds so bad and it tangles and mats up like crazy. I use the best products and it still mats up. I emailed her to tell her about the shedding and other problems and she tells me to use a wide tooth comb and comb it while wet, well I was already doing that, as I told her, then she asks me did I dye the hair and I told her yes, but it clearly states on the website that the hair can be dyed and permed. I finally got tired of going back and forth with her and just told her that I would leave her a bad review. Now the wig is really thin and terrible looking. Most of the hair from the back is all gone because of the matting and me trying to untangle it. The hair comes out in big patches. I will never order from that company again

I ordered from here way back in June, I was wondering why I had never got a email letting me know my order was at least being processed! I knew that it said that they would have to special order it and it takes 2 to 3 weeks which was fine with me! I went to my account to check after 2 weeks and it shows that I haven't even placed a order, so I sent a email asking about my order! I got a reply stating that they was in the process of changing manufacturer's and that I would have to wait another 4 to 6 weeks! That's ridiculous! They need to stop with the BS and tell people that they are ordering all their items from Aliexpress and that's the reason it's taking so long. I order from Aliexpress all the time and it always takes them about 6 to 8 weeks for a delivery, you will be lucky if you get your items within a month! Great Glam is a horrible place and I will NEVER order from them again!