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Shawn L.

Contributor Level

Total Points
80

1 Review by Shawn

  • Bridgecrest

12/19/23

I got the loan, but when I go to pay it off, it will not allow me to use the online payment to make the payment if it is more than 2K. I called 4 times and talked to the customer service, I just want to pay off the loan in full. They can't take phone payments for more than 2k either. The system will not allow me to make the payment, so in the end I had to send a check in and it added another 64 dollars to my account for interest while they processed my payment. Now I can't make the 64 dollar payment on the website either! F#$Cing waste of my time, they know the online system will not work for the payoff or any additional payments, but hey they keep making interest. Calling doesn't help for making a payment either, unless for this remaining 61 dollars, I want to pay a over the phone fee on top of this interest which I shouldn't owe! Crooks! Time for a class action lawsuit!

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