I spent $900 with this company for some running boards. After a week I sent an email only to get no response, then started calling only to sit on hold forever. Then when I did get someone on the phone the first person gave me the busy shipping times type of BS, then after another week I started calling again and then come to find out that the running boards were in a warehouse in the next city. The lady at running board warehouse then gave me a link to the company and said I have to get in touch with them to schedule my own delivery. I made several attempts to contact the shipper by phone, forget about that, I held on the phone for 45 minute 2 x's. Then I tried by email and they had an auto generated response that said we have forwarded your request to the warehouse for an update. 24 Hrs. Later no response, I cancelled my order, charged it back on my card, and ordered a new set from another vendor and I will have them in 2 days.