Shawn D.’s Reviews of West Elm & more

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Furniture

8/9/22

Waited 13 months for these plate to arrive from West Elm and one of the four plates arrived chipped.
The chip is located on the underneath of the plate and prevents stabilization. In result, it makes a wobbly sounds every time it's touched.

We contacted West Elm and they are offering a 10$ refund for the chip.
Customer service is awful.

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Alison B. thanked you for your review of West Elm

“I just unpackaged mine and found several are chipped on the bottom or have spots where glaze is missing on the inside of the bowls and plates. Overall poor glazing quality – you can tell they didn’t clean off the clay before glazing and firing it.”

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