shawn s.

Purchased a $1500 stereo for my car after mine went out. A week went by without receiving a shipping confirmation so I reached out. They're having problems with their supplier but they expect it to ship the next week. Nothing happens the next week, so I reach out again. They're having problems with their supplier but they expect it ship next week. It's been over three weeks since I made my purchase and my stereo is'expected to ship next week'. If they don't have the stereos in stock, why are they available for sale on their site? Only if the stereo doesn't ship next week will I be offered a full refund. I asked the representative how to leave a review on their website(it boasts of12k+ ratings) since I couldn't find it anywhere and the chat representative disappeared.