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Shawn V.

Canada

Contributor Level

Total Points
80

1 Review by Shawn

  • Rise Store

1/12/24

This company does not care about their customer base. They only care about profits. If you are going to purchase items, make sure they fit. If they don't fit. They expect the returned product to look exactly like it did when it left the store. When they received my returned, they claimed the one hoodie was full of animal hair and only exchanged the other hoodie I didn't try on cause it was the same model just different color. They returned the original hoodie back to which I inspected myself and there was no animal hair on it. So now out of fear for not knowing if their product line will fit (they seem to cater to small athletic types and not bodybuilders even though they advertise for bodybuilders), if I take it out of the packing and try it on. They likely won't exchange or refund. Customer service wasn't interested in working with me for a solution. They just stuck to their guns and policies. Also. Be careful, on their website they mark some items as final sale. This means they will not exchange or refund those items at all, not even the same product say a different color. I won't be returning to this company

Products used:
Comfy Hoodie 2.0 - Army Green

Service
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