Sheila P.

We have not used Our Family Wizard since 2021. We just found out that they keep taking our money from us. They took $144 in January 2022 and January 2023. The only reason they didn't get it this year, 2024 is because we have new bank cards. You don't, in good conscience, take money from people if they aren't using your services. We did not know we were giving them permission to access our account still! The manager, Mitch does not return my emails or phone calls regarding this matter. It is very frustrating and I believe we will not get our money returned. It's just not right to keep taking money from people when they do not use your service. People, if a Judge or Referee want to force you to use this service like we were, please beg them to find something different. Please DO NOT give Our Family Wizard your money! They only care about the money, not you!

My father is deceased. I sent his death certificate and they still keep sending a bill. He has no income! It's extremely rude to keep sending a bill! Our lawyer said his children do not owe money for his bills!