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Shelley R.

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1 Review by Shelley

G.H. Bass & Co.

  • G.H. Bass & Co.

“Customer Service is terrible”
7/5/19

I ordered 3 pair of shoes online. First pair got with no problem. Second pair came and I ordered an 11 and they shipped an 8. Called customer service and he advised me to return them but I had to process a second order and be charged AGAIN when this was their fault and not mine. Third pair I had paid 3 day expedited shipping on and I still haven't received them! Beyond disgusted. Love the shoes but will never shop here again with the poor customer service.

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