I recently purchased a Tendence watch for my husband from your site as an anniversary gift. The site claimed the watchband was leather. The band is silicone or rubber. I'd think about returning it, but after reading reviews of customers trying to return items, I think it would be easier to just keep it. The return policy states that I have to have all items that were in the original box. I don't have the plastic protectors, so I'm sure that would be a big deal. I think that's ridiculous! I took them off because it was a gift. Nobody keeps every little thing that was in the box. Who ever heard of requiring all of those when returning an item? I also sent an e-mail a week ago about the wrong band, and have not received any response. I'm really disappointed that my gift wasn't right. Won't bother trying to return it at this point. I probably wouldn't even be able to. Never planning to shop on their site again.